Billing Terms & Conditions

Last Updated: April 25, 2026

At Calanora, we are committed to providing a secure, transparent, and convenient checkout experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and how your information is protected.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • PayPal
  • Venmo (available through PayPal where supported)

Both options allow you to complete your purchase securely using your preferred funding source, including linked bank accounts, debit cards, or credit cards.

All payments must be completed through our secure checkout before an order is confirmed. Once payment is successfully processed, you will receive an order confirmation email with your purchase details.

At this time, we do not accept direct bank transfers or cash-on-delivery.

2. Currency & Pricing

All transactions on the Calanora website are processed in USD (United States Dollar).

Prices displayed on our website include applicable charges unless otherwise stated. If your payment provider uses a different currency, exchange rates or additional fees may apply. These are determined by your financial institution and are beyond our control.

3. Secure Payment & Data Protection

Your security is our priority.

  • All transactions are protected using SSL (Secure Socket Layer) encryption
  • Payment details are processed securely through PayPal’s payment gateway
  • We do not store full payment or card information on our servers

PayPal transactions comply with industry security standards, ensuring your data is handled safely.

4. Order Processing & Shipping

  • Orders placed before 6:00 PM (GMT-08:00) are processed on the same business day
  • Orders placed after the cut-off time, or on weekends and public holidays, are processed on the next business day

Estimated delivery time is 6–13 business days (including processing and shipping).

For full details, please refer to our Shipping Policy.

5. Returns, Refunds & Payment Reversals

We accept returns for eligible items within 30 days of delivery, provided items are unused and in original condition.

Once your return is received and inspected:

  • Refunds are issued to your original payment method
  • Processing time: within 10 business days

For full details, please refer to our Return & Refund Policy.

6. Privacy & Data Usage

We respect your privacy and handle your personal information responsibly.

Your data is used only for:

  • Order processing
  • Delivery updates
  • Customer support

We do not sell or share your personal information with third parties for marketing purposes.

For more information, please review our Privacy Policy.

7. Need Assistance?

If you have any questions regarding billing, payment, or transaction security, our support team is here to help.

  • Store Name: Calanora
  • Email: info@calanora.com
  • Business Address: 75 W Walnut St, Pasadena, CA 91103, United States
  • Customer Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT-08:00)
  • Response Time: Within 24–48 business hours